Policies

Payment for Honeymoons & Elopements:

In order to proceed with reservations a credit card number is required as a guarantee. As soon as the itinerary reservations are booked and you have received a confirmed itinerary for your review, a non-refundable guarantee deposit of $75 per person will be required. That deposit will be applied to the itinerary total, once you proceed with the final payment.

The entire package has to be paid 45 days prior your arrival and you can pay with Visa or Master Card. (We can also offer payment facility by dividing the total amount in two or more installments before the time limit mentioned in the moment you make the reservation of the full itinerary.

 

* * Groups payment policies might vary from the above ones * *

 


Costa Rica, wedding destinations, wedding coordination, wedding services, Costa Rica honeymoons

 

Payment for Weddings:

In order to proceed with reservations a credit card number is required as a guarantee. Right at the moment you decide to take the proposal, we will request a first night deposit that corresponds to one night lodging to each room you book for your party. This is to hold your space at the hotel of your choice.

The entire package has to be paid 60-90 days prior your wedding day and you can pay with Visa, Master Card or wire transfer.

We can also offer as a payment facility to make the charge in installments before the due payment deadline for your itinerary.

 


Cancellation Policies:

We understand that unexpected circumstances may arise and we will try to be as accommodating as possible. However, we are constrained by the individual policies of hotels and tour operators. BTD and Costa Rica Honeymoons strongly recommend purchasing trip cancellation insurance for your peace of mind. Coverage for a $5000 trip is usually around $250. For insurance comparison shopping on the web, we highly recommend:

For individual travelers (except in Christmas and New Year´s Eves)

If you cancel 45-30 days before your arrival, 50% of the itinerary will be charged.
If you cancel 30-21days before your arrival, 75% of the itinerary will be charged.
If you cancel with less than 21 days before your arrival, 100% of the itinerary will be charged.

For itineraries in Christmas and New Year´s Eves

If you cancel before Oct. 1 or according to the hotel policy, 50% of the total amount of the itinerary will be returned.
If you cancel between Oct. 01 and Nov. 01, 25% of the total amount of the itinerary will be reimbursed.
If you cancel after Nov. 01, nothing (0%) of the total amount of the itinerary will be refunded. 

 


 Important Notes: 

  • If there are changes or cancellations in the itineraries at any moment after the trip is confirmed by Costa Rica Honeymoons (by BTD) and before the payment deadline, there is a charge of $75 per person.
  • All cancellations must be received in written.  If your cancellation is due to medical situations, please send us all necessary documents to try to get a better refund deal for you.
  • No refunds will be made due to weather unexpected situations or flight cancellations.
  • If some hotels apply different and stricter cancellation policies, we will let you know and for that specific hotel, we will be ruled by those policies.
  • Wedding policies will vary from the above ones.

 


Refunds:

Any claims for refunds must be made IN WRITING within 30 days of scheduled return.

All negotiable vouchers must accompany the claim. No refunds will be made for features included in our itineraries that travelers chose not to take part in.

No refunds will be made for missing transfers or sightseeing tours due to changes or delays in airline schedules. BTD and Costa Rica Honeymoons will not refund any money for changes in travel arrangements made by the traveler after the departure date. Any service issue affecting the quality of the guest's hotel stay must be addressed directly with the hotel's management at the time the issue arises since refunds cannot be given for such inconveniences. BTD and Costa Rica Honeymoons will help you with any problems you might encounter with the different hotels, regarding quality of service offered.

BTD and Costa Rica Honeymoons will refund the money two weeks after receiving a written cancellation and approval on behalf of our providers, we will need a bank account to wire you the money and any necessary commission will be reduced from the amount to be reimbursed.

*BTD and Costa Rica Honeymoons will always try to assist you with any changes or cancellations, and if the hotels, car rentals or air transportation companies give the agency a refund, we will always pass it to our client, in this case only applying the change or cancellation fee of $50 per person of the guarantee deposit plus any other administrative fee from the bank's system.